Business Process Automation and Integration

Fidelity Factory has deep roots in integration and process automation.  In our process automation past, we provided services to companies such as AstraZeneca, Costco, HP, Reuters, Burger King Corporation, Verizon and others. 

The Business Application Platform

Power Platform

We are specialists in the Business Applications Platform (or the Power Platform). Here is a little more information from the good folks at Microsoft about how these powerful tools come together to capture, automate and report on business processes.

Fidelity Factory PowerApps


Present information your employees need when they want it and where they need it. How we work today has changed, the right information has to be at our fingertips regardless of time, device or platform.

  • Easy to own
  • Can work on premises or in the cloud or both
  • No need to expose your app to the entire market place
  • Flexible deployment

MS Flow

Automated workflows provide a mechanism to follow prescribed steps for specific processes ensuring consistency and reliability. We can present the right information to the right person at the right time regardless of where the information is coming from.

  • Connect workflow to external or internal content
  • Apply business rules and conditions to automated processes
  • Provides transparency and accountability
  • Can be deployed on PC, Tablets and Mobile
Fidelity Factory MS Flow

Power BI

Power BI

Power BI is a high power reporting and dashboarding tool.  As reporting is an essential part of any business process solution, Power BI provides us with the ability to verify what's happening across a solution and its data.  

  • Reporting and Dashboarding
  • Capable of reporting on simple or complex data models
  • Highly interactive and usable
  • Mobile or Web user interfaces allow users to connect with reports anywhere

Portals and Collaboration Services

The Fidelity team has been delivering solutions using SharePoint since 2001.  We have worked locally and internationally with clients ranging from small to medium sized businesses all the way up to Fortune 500 companies.


  • Visioning Workshop: This is a facilitated workshop, where attendees from across your business participate in identifying and prioritizing processes, bottlenecks and opportunities from across your organization. 
    • Our team documents recommendations and a road map forward for your team.
  • SharePoint App Solutions: SharePoint is a great collaboration tool and can be a hub for supporting your business processes and document management. We offer a value first approach to supporting business applications in SharePoint. 
    • We believe in keeping solutions simple.  SharePoint can be used to host simple solutions or as an interaction layer for users in more complex process.
  • Migrations and Upgrades: Our team has expert skill in the areas of SharePoint migration and upgrades.  These types of projects are not trivial and can be challenging for organizations without the necessary in-house skill sets. 
    • Use the experience and expertise of our team to take the pain out of your migration.  
  • ECM Solutions: Our knowledge and experience in SharePoint will allow us to guide, analyze and design an ECM solution in the platform that serves your business and processes.  We have information professionals on our team to provide expert level advising on our projects.